We regret that the professional service you received did not live up to your expectations.
Our ultimate goal is for you to be satisfied; we have high expectations for all of our professionals, and they are all expected to provide exceptional service.
If you were unsatisfied with the level of service provided, here are two things you can do:
- Please rate your professional so that our system does not match you with them again.
- You can also contact our Help centre to discuss the issue in greater detail if you prefer and we'll get back to you as soon as possible.